Lived Experience Leadership Supervision
Supervision for senior lived experience practice
Service Description
A 60-minute individual lived experience leadership supervision session, delivered online via secure telehealth, anywhere in Australia. This service is shaped for senior lived and living experience practice: management, advisory, consultancy, research, and governance roles where lived experience is integral but the practice is not designated peer work. It is suited to practitioners currently in senior roles, in defined transitions into senior roles, or holding formal advisory or consultancy appointments. If you are in a designated peer worker role, the Peer Work Supervision service is the right fit for your practice. Sessions are reflective, non-hierarchical, and shaped to the live decisions of senior practice. Content is shaped by the supervisee and may include strategic decision-making at the intersection of lived experience values and organisational pressures, the toll of representational labour, the strategic deployment of lived experience disclosure, navigating co-option and tokenism, and the personal sustainability of leadership work. The service is informed by the leadership and sustainability sections of the National Lived Experience (Peer) Workforce Development Guidelines (Byrne et al., 2021), by ongoing doctoral research on organisational support mechanisms for lived experience leadership, and by reflective and restorative supervision frameworks adapted for senior practice. For organisational buyers, invoicing and written service agreements are available. Documentation of supervision can be provided to support executive support records, advisory appointment requirements, or contract reporting. For sustained supervision over a 12-month engagement, the 6-session prepaid package signals commitment and protects continuity.
Cancellation Policy
Notice of cancellation or rescheduling Clients and supervisees are asked to provide at least 72 hours' notice if they need to cancel or reschedule an appointment. Cancellations or rescheduling requests can be made by email or text. Cancellations or rescheduling with less than 72 hours' notice Cancellations or rescheduling requests made with less than 72 hours' notice are charged the full session fee. A rescheduled appointment within the same calendar week is treated as a fresh booking; the original session remains chargeable under this policy. Late arrival If you arrive late to your appointment, the session will proceed for the remaining scheduled time only. The session fee remains unchanged. If you arrive more than 15 minutes late, the appointment may need to be shortened, rescheduled, or cancelled, depending on availability and clinical appropriateness. Where an appointment cannot proceed due to late arrival, this is treated as a late cancellation. Non-attendance (no-shows) If you do not attend your appointment and no notice is provided, this will be recorded as non-attendance. The full session fee is charged. Practitioner cancellation Where the practitioner needs to cancel an appointment, the session is rescheduled at no cost at the next mutually available time. Repeated cancellations or non-attendance Three or more late cancellations or non-attendances within a six-month period will trigger a discussion about the current service arrangement. This discussion may include: Limiting advance bookings. Requiring payment in advance for future sessions. Reviewing whether the current service arrangement remains appropriate. The aim of this discussion is to support consistency, fairness, and the sustainability of the working relationship. Fees and payment Where a cancellation or non-attendance fee applies, the fee is the full cost of the scheduled session. Fees are the responsibility of the client or supervisee and are payable in accordance with invoicing arrangements. Outstanding fees may need to be settled before further appointments are confirmed. For services funded by third parties (for example, employer-funded supervision, NDIS, or other programs), cancellation arrangements may be governed by separate agreements or funding conditions, which apply in place of this policy where they conflict.
Contact Details
0411198607
michael@lexs.com.au
Perth WA, Australia