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FREQUENTLY ASKED QUESTIONS (FAQs)
Clear answers for both LEXs pathways
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About LEXs
About LEXs
Lived experience leadership is about whether the knowledge people gain through mental health challenges, caring and recovery can influence decisions. LEXs works on the authority, support and accountability that make that influence possible.I bring lived and living experience together with social work practice, senior service management and doctoral research. The approach differs across consultancy, training, supervision and therapy, with each service having its own purpose and boundaries.
You'll be working with me, Michael Elwan, directly. LEXs is a solo practice. There is no junior staff, no rotating clinicians. The person you book with is the person you see for every session.I'm an Accredited Social Worker (AASW 681846), therapist, and PhD candidate. I'm a state and national advisor on multiple forums covering suicide prevention, multicultural mental health, and workforce development. My work has been recognised through the AASW National Excellence Awards (Social Worker of the Year), the WA Mental Health Award, the Suicide Prevention Australia LiFE Awards, and the WA Multicultural Awards.
Yes. LEXs provides commissioned workshops in lived experience worker capability, management and organisational support, participation and influence, multicultural mental health, and recovery and suicide response. Michael combines relevant practice, management and teaching experience with practical tools participants can use straight away.Explore the training catalogue.
Organisations and professionals
Organisations and professionals
Social Work Supervision uses a social work professional lens. Peer Work Supervision is grounded in a lived and living experience lens and informed by the National Lived Experience (Peer) Workforce Development Guidelines. Lived Experience Leadership Supervision focuses on senior work where lived and living experience is a core knowledge base. Frontline Team Supervision is for established multidisciplinary teams.
No. Supervision provides a reflective space for professional practice. It does not replace therapy, management, performance processes or crisis support.
Yes. Fees, invoicing, attendance information and confidentiality arrangements are agreed for the particular service. Funding does not automatically give an employer access to session content.
Each supervision page lists its own format and fees. Group and organisational arrangements are agreed for the relevant service rather than priced as one interchangeable offer. For individual and group supervision, the same fee applies during daytime and after hours within each service, format and payer category. Availability is by agreement.
Yes. Workshops develop a specific capability for an organisation or group, with practical tools participants can use straight away. Topics include supporting lived experience workers, participation and influence, and culturally responsive practice and supervision. Ongoing supervision provides a separate space for reflection on your work.Explore the training catalogue.
Michael speaks on lived and living experience leadership, mental health, suicide prevention, carers and families, multicultural mental health, culturally responsive practice, co-design and the organisational conditions that determine whether lived experience genuinely influences decisions.Each engagement is shaped around the audience and purpose rather than delivered as a generic motivational talk.
Speaking engagements can be designed for conferences, professional and workforce events, leadership forums, universities, community organisations, health and mental health services, and other organisations seeking a lived experience, practice or organisational perspective
Depending on the event, Michael can contribute through keynotes, conference presentations, panels, facilitated conversations, webinars and other agreed speaking formats.If the purpose is to develop participants' skills or practice rather than provide a speaking contribution, a workshop or training engagement may be more appropriate.Explore the training catalogue.
Yes. Michael is Perth-based and available for online speaking engagements across Australia and internationally.Please enquire about your event, date and format so availability can be confirmed.
Yes. The emphasis and examples can be adapted to the audience, event purpose and agreed brief.Where an organisation requires substantial research, consultation, development of new material or a customised workshop rather than a speaking engagement, that additional work will be scoped separately.
Speaking fees depend on the format, duration, preparation required, audience and any additional requirements such as recording or reuse.Send through the event details and LEXs will provide a clear scope and fee before the engagement is confirmed.
Recording, publication and reuse are agreed in advance. Please include any recording, livestreaming, publication or ongoing-use requirements when making your enquiry so these can be included in the scope.
Send through the proposed date, audience, event purpose, format, approximate duration and what you would like participants to take away.LEXs will then confirm fit, availability and the next steps.
Yes. Training can be shaped around your audience, setting, goals and the conversations your workforce needs to hold. A session for social workers will not look the same as a session for a school, settlement service, community organisation, Primary Health Network or multidisciplinary health team. The degree of tailoring is agreed before the program is confirmed.
General cultural awareness training usually introduces broad concepts about culture, identity and difference. LEXs training is practice-focused. It works through the conversations professionals are actually asked to hold, including family silence, help-seeking, masculinity, migration, suicide risk, supervision and service access. The emphasis is practical judgement, reflective practice and culturally responsive communication rather than memorising cultural facts.
It complements them rather than replacing them. Those programs provide established approaches to recognising concern, opening conversations and responding safely. LEXs training focuses on what becomes more complex when culture, migration, faith, masculinity, family duty, shame and service systems shape the interaction.
Yes, with the content matched to role and responsibility. Non-clinical staff may need practical confidence in noticing concern, opening a conversation, responding safely and knowing when to escalate. Clinical audiences may require deeper work on assessment, formulation, cultural context and systems response.The depth of suicide prevention content is agreed during scoping.
Training is quoted as a fixed fee covering the agreed preparation, tailoring, materials and delivery. Where material new content is needed, scoping and design are paid components, agreed before development begins. Recording, reuse and additional reporting are separately agreed and priced.
Yes. The culturally responsive supervision program is designed for supervisors, managers and practice leads who want to strengthen supervision capability across their teams.If you are looking for ongoing supervision with me rather than training for your workforce, see social work supervision, which is a separate service.
LEXs can provide a certificate of attendance stating the program and hours completed. Participants can use that record when documenting professional development.Any specific CPD requirements set by an employer, regulator or professional body should be checked against that organisation's own requirements.
Yes. LEXs is based in Perth and delivers training online to organisations across Australia.
Yes. A workshop can be commissioned for a defined audience and learning need outside the catalogue. The scope, format, practical tools, preparation and fixed fee are agreed before development begins. You do not need a consultancy engagement before commissioning training.
LEXs consultancy helps organisations develop, review or put agreed work into practice, informed by lived and living experience and multicultural perspectives. An engagement may address an organisational task or a defined contribution to a wider project. The scope, responsibilities, outputs and fixed fee are agreed before work begins.
Organisations can commission strategy or framework development, advisory arrangements, policy, standards or service design, multicultural co-design and co-creation, implementation support, targeted organisational capability development, or a defined lived and living experience contribution to research, evaluation, resources or engagement. An independent Lived Experience Workforce Review remains an option where the brief calls for a review of roles, structures or influence. The appropriate starting point depends on whether you need to understand a problem, change an existing arrangement or build something new. Consultancy and training can be commissioned separately or combined; neither requires a Workforce Review first.
Training primarily develops the knowledge or capability of people. Consultancy works on the organisation those people operate within, including governance, workforce structures, policies, decision pathways, services and accountability. Either can be commissioned directly. Where both are needed, the scope and sequence are agreed around the organisational purpose and participants’ learning needs. Explore the training catalogue.
Consultancy is fixed-fee. The Lived Experience Workforce Review has published scopes of $3,500, $7,500 and $12,500; other consultancy is quoted after scoping. The scope, deliverables and fee are agreed in writing before work begins.
Yes. A focused Lived Experience Workforce Review can examine one advisory group, including membership, representation, terms of reference, authority, resourcing, governance, where its advice goes and what happens after advice is provided. An organisation does not need a large lived experience workforce to commission a review.
Yes. An engagement can begin with a draft policy, advisory model, workforce structure, service, resource, engagement process or research design that needs strengthening. A review is most useful when the organisation still needs an independent assessment of what is happening before deciding what should change.
Yes. LEXs is based in Perth and delivers consultancy online to organisations across Australia. Document review, interviews, consultation, co-creation sessions, sense-making and presentations can all be delivered remotely.
Yes. The work can be commissioned by government bodies, mental health and suicide prevention services, community organisations, universities, research centres and other organisations working with lived and living experience. The scope is based on the organisational question rather than the sector label.
Individuals and couples
Individuals and couples
Self-managed and plan-managed participants can enquire about NDIS psychosocial social work. I do not currently accept NDIA-managed participants.Funding depends on the purpose of the support and whether it meets NDIS requirements. Clinical mental health treatment is generally the responsibility of the health system, so having an NDIS plan does not automatically mean it can pay for EMDR.Please enquire before booking so we can clarify the proposed support, funding arrangements, fees and invoicing.
EMDR is the modality I offer to new individual therapy clients. EMDR stands for Eye Movement Desensitisation and Reprocessing. Appointments are available online across Australia, in English, Arabic or both.Your first appointment is a paid 60-minute session at $150. We discuss your concerns, assess whether EMDR and online delivery are suitable, and begin preparation. Memory processing may start at a later appointment.The individual EMDR page explains the approach, research and what to expect. Couples therapy follows a separate assessment and therapy process.
No, deliberately. It keeps referrals conflict-free for coordinators and recovery coaches.
Yes. Review and progress evidence from our ongoing work, NDIA-requested reports, and psychosocial reports that complement another provider's assessment.
No. LEXs is a private practice, so you can book directly online without a referral.
LEXs does not provide Medicare rebates. You can book private sessions without a GP referral or Mental Health Treatment Plan. Information about confidentiality and record-keeping is provided in the Privacy Policy.
Yes. You can move between Arabic and English during your sessions. You do not need to choose one language for the whole appointment. We can also clarify words or expressions whose meaning matters to you.
Private individual EMDR appointments are $150 for 60 minutes. Couples appointments are $230 for 60 minutes, with a first joint appointment of $345 for 90 minutes. The Couples Assessment Phase package is $930 prepaid. Relationship questionnaires are included in couples assessment, with no additional questionnaire fee.
Please give at least 72 hours' notice to reschedule or cancel. Sessions cancelled with less notice may be charged the full fee.
No. LEXs is not an emergency or crisis response service. If you or someone else is in immediate danger, call 000. For 24-hour crisis support, call Lifeline on 13 11 14.
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