NDIS Psychosocial Social Work

Specialist social work for NDIS participants living with complex mental health challenges and psychosocial disability. Delivered by Michael Elwan, Accredited Social Worker.

Perth-based, Australia-wide via secure telehealth. Sessions available in English and Arabic.

 

Psychosocial social work focuses on how a mental health challenge affects daily functioning, relationships and participation, and on building the participant's capacity in each. It is practical, goal-linked work, distinct from generic talk therapy.

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For support coordinators, recovery coaches and plan managers: referrals are acknowledged within one business day. I do not provide support coordination, so a referral to LEXs never competes with your role.

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Who this service is for

I work with adults living with psychosocial disability, trauma, grief and suicide bereavement, and with the families and carers around them. I have particular expertise supporting people from multicultural communities, and I deliver sessions in English and Arabic.

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This service suits participants who are self-managed or plan-managed and whose plans include Improved Daily Living (therapeutic supports). I am not currently able to accept NDIA-managed (agency-managed) participants.

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What I provide

Therapeutic supports

Individual therapy focused on emotional regulation, coping, relationships, adjustment to disability, grief, and the daily-life impact of mental health challenges.

 

Psychosocial capacity building

Structured work on routines, daily living skills, social functioning, communication and community participation, tied to plan goals and tracked with recognised outcome measures.

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Carer and family capacity building

Building the understanding, skills and sustainability of the participant's family and informal supports, always scoped to the participant's goals. Available in Arabic for Arabic-speaking families.

 

Review and progress evidence

Clear, current reports drawn from our work together for plan reviews and reassessments, including NDIA-requested reports, plus psychosocial and socio-environmental reports that complement another provider's assessment.

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Why refer to LEXs for psychosocial social work

Referrers ask what sits behind the service. In brief: I am an Accredited Social Worker and PhD researcher in mental health, recognised nationally for work in mental health, suicide prevention and multicultural communities, and I hold a national research role in carer, family and kinship lived experience. I bring senior management experience across mental health services and work as a state and national advisor on multiple forums.

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Three things matter most to the people who refer:

1. No conflict: I do not provide support coordination or recovery coaching. Your participant relationship stays yours.

2. Evidence discipline: Outcome measures from the first session, contemporaneous records, and reports written to the NDIS reasonable and necessary criteria.

3. Responsiveness: Referrals acknowledged within one business day, an intake conversation offered within five, and honest advice early if I am not the right fit.

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How psychosocial social work sessions run

Sessions are practical and goal-linked. Before starting we agree the participant's goals and priorities, the relevant NDIS supports, session structure, fees, telehealth arrangements and any reporting. Every psychosocial social work engagement is anchored in the participant's NDIS goals, and progress is measured, not assumed.

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All sessions run by secure video or phone. Telehealth suits most participants; where it does not, I will say so at intake and help the referrer find an alternative. Participants in acute crisis need a crisis response first; I accept referrals once the situation has stabilised, and I maintain a clear safety and escalation protocol for all clinical work.​​

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Fees and claiming

Services are delivered under NDIS support item 15_621_0128_1_3 (Therapy, Social Worker) at the NDIS price limit, including telehealth, report writing and other non-face-to-face work.

• Plan-managed participants: invoices go to your plan manager.

• Self-managed participants: invoices and records are provided for claiming.

• Cancellations follow the NDIS Pricing Arrangements.

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Make a referral

Every referral is acknowledged within one business day.​

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Frequently asked questions

Can you take NDIA-managed participants?

Not at present. I work with self-managed and plan-managed participants.

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Do you offer sessions in Arabic?

Yes. Therapy, capacity building and family work are all available in Arabic as well as English.

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Do you provide support coordination?

No, deliberately. It keeps referrals conflict-free for coordinators and recovery coaches.

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Do you write reports for plan reviews?

Yes. Review and progress evidence from our ongoing work, NDIA-requested reports, and psychosocial reports that complement another provider's assessment.