Online Peer Work Supervision in Australia

LEXs provides online peer work supervision for peer workers and lived/living experience teams across Australia. Supervision is reflective and non-hierarchical, protecting the integrity of the peer role rather than translating it into clinical terms. Individual and organisational arrangements are available, booked directly online.

Online peer work supervision is available across Australia through LEXs, delivered by secure telehealth for the lived and living experience (peer) workforce: peer support workers, consumer and carer consultants, family and carer peer workers, peer leaders, and independent lived experience-led practitioners. It offers a reflective, non-hierarchical space for the particular labour of peer work.

Peer work asks people to draw on lived and living experience while navigating systems that do not always understand or protect the role. Supervision that fits it has to hold disclosure, peer drift, boundaries, emotional labour, role clarity, organisational pressure, and the ethics of lived and living experience practice. It is delivered from within the peer discipline and from lived experience, not from a clinical frame borrowed and adjusted.

What Peer Work Supervision Is, and What It Is Not

Peer work supervision is discipline-specific supervision for designated lived experience (peer) roles. Its work is to keep you oriented to the values and principles of peer practice, to support reflective practice and wellbeing, and to hold the tensions of working from lived and living experience inside systems that were not built for it.

It is separate from line management, which owns workload, leave, and performance. It is separate from clinical supervision and from therapy, which belong to different disciplines. It is also distinct from the social work supervision offered through LEXs, which runs on a different model; the two are kept apart deliberately. Where supervision is external, that separation is much of its value, because you can reflect openly on a dilemma with someone who holds no institutional power to act on what you say.

The Perspective This Supervision Works From

I hold lived and living experience as both a carer and a consumer, and as someone from a multicultural, migrant background. In supervision, as in my other lived experience roles, I work from the lens the context calls for, I say which lens I am drawing on, and I keep the two distinct rather than blurring them. Where your practice sits in a standpoint I do not hold, I will name that and, where it matters, point you toward supervision that does.

Aboriginal and Torres Strait Islander peer workers are best supported by Aboriginal lived experience supervision. I can help you find it.

Who Peer Work Supervision Is For

Support is shaped around your actual practice rather than a narrow role title. The peer workforce in Australia is evolving quickly and holds many emerging and hybrid roles. Peer work supervision here suits:

Peer support workers in community mental health, inpatient settings, alcohol and other drug services, family violence services, NDIS psychosocial supports, and multicultural community peer work
Consumer consultants and carer consultants
Family and carer peer support workers
Multicultural and CaLD peer workers
Lived and living experience practitioners in research, education, and training roles
Peer workers in designated senior or leadership positions
Lived and living experience advisors and consultants in policy, governance, and systems advocacy
Peer workers in private practice and those establishing independent lived experience-led services

You do not need to fit a single role title to access supervision here.

What Supervision at LEXs Involves

Sessions are 60 minutes, delivered on a secure, encrypted telehealth platform. Individual supervision is offered as standard. Frequency is shaped to your context, workload, and energy. Group supervision is available on request.

The approach is non-hierarchical and collaborative. You bring what you need to bring; the supervision follows from there. Any given session might hold:

The specific labour of using lived and living experience in practice
Peer drift, role clarity, and the subtle pressures to become quasi-clinical
The emotional impact of repeated disclosure and proximity to distress
Organisational dynamics that press on peer roles, including tokenism, structural marginalisation, and co-option
Ethical reflection specific to peer work and lived experience practice
Holding boundaries from your own values, in contexts where peer relationships are structurally different
The weight of working in systems that have harmed you or people you love
Sustaining hope, purpose, and values-led practice in demanding environments
Naming strengths, marking growth, and planning professional development
Transitions into senior, advisory, or leadership roles

Peer work supervision here takes the specific ethics, risks, and wisdom of peer work seriously. It does not ask you to translate your experience into clinical frameworks to make it legible.

Alignment with National Peer Workforce Guidelines

Peer work supervision at LEXs is informed by the National Lived Experience (Peer) Workforce Development Guidelines, which identify reflective, discipline-specific supervision as a cornerstone of sustainable peer practice, and by the wider lived experience (peer) supervision frameworks developed in Australia.

These frameworks recognise that peer workers need supervision that is:

Discipline-specific rather than generic clinical supervision
Reflective and restorative, not only task-focused
Trauma-informed and psychologically safe
Respectful of peer workforce values and ethics
Available consistently rather than reactively

For organisations supporting their peer workforce, written records of supervision can be provided to meet governance and workforce development requirements.

Supervision for CaLD and Multicultural Peer Workers

Peer workers from multicultural backgrounds often carry layers that mainstream peer supervision does not always know how to hold: being one of few peer workers from a multicultural background in a team, the fatigue of cultural translation alongside peer labour, and the weight of working with communities your own family comes from, particularly when the mental health and suicide prevention experiences you draw on are shaped by migration, displacement, or cultural and religious contexts that mainstream services were not built for.

LEXs offers supervision where these conversations are integral rather than peripheral. I am a practitioner from a multicultural, migrant background, with lived experience of migration, caregiving, and suicide bereavement across borders. If you have been in supervision where your cultural experience had to be explained or defended, this is a different kind of space.

Supervision for Family and Carer Peer Workers

Carer and family lived experience is a distinct standpoint with its own labour: holding the perspective of families, carers, and significant others in services built around the individual, carrying relational recovery, and doing peer work while managing your own ongoing caring role. I supervise family and carer peer workers from shared carer and family lived and living experience, and I hold this standpoint as distinct from consumer peer work rather than collapsing the two.

Supervision for Senior and Leadership Peer Roles

Peer workers moving into senior, advisory, or designated leadership roles face a particular set of challenges. The experience of being the lived experience voice at executive tables. The fatigue of representing while also doing. The question of how to hold authority without becoming co-opted. The loneliness of sitting above the peer workforce in a system that often has no peer leadership infrastructure above you.

External supervision becomes essential. My doctoral research focuses on organisational support mechanisms for lived and living experience leadership in mental health, and I supervise practitioners navigating these transitions. Supervision at this level tends to cover strategic and political positioning, managing expectations of the peer workforce and the broader organisation, maintaining values alignment under pressure, and the personal sustainability of leadership work that draws heavily on lived experience.

If your role draws primarily on lived and living experience in senior leadership, advisory, governance, consultancy, or research, the Online Lived Experience Leadership Supervision service is shaped specifically for that work.

Supervision for Peer Workers in Private Practice and Independent Services

A growing number of peer workers are establishing private practices, consultancies, and independent lived experience-led services. This is important and still underdeveloped territory in Australia, and the supervision needs are specific: business and ethical questions, navigating contracts and commissioning, maintaining peer workforce values while operating commercially, and the isolation of practice outside organisational structures. I bring peer practice experience and the experience of building a lived experience-led practice, and I supervise a growing number of practitioners establishing their own independent work.

Fees and Booking

Single sessions and a prepaid package are available. This service is designed primarily for organisations commissioning supervision for their peer workforce, and for peer workers whose supervision is funded through schemes such as Victoria's Access to Supervision Project ($1,500 per worker per financial year). Individual peer workers self-funding can access supervision at the rates below.

Single sessions

Peer Work Supervision, organisational rate (60 minutes): $200
Peer Work Supervision, individual self-funding rate (60 minutes): $160
Group Peer Work Supervision (90 minutes, minimum 2, maximum 6): $110 per participant

If you would like to talk before committing, particularly if you are considering a prepaid package, a free 15-minute video call is available. It is a short conversation about fit and how I supervise, not a supervision session.

Prepaid package

Organisational Supervision Package: 6 sessions × 60 minutes, prepaid, $1,140 (equivalent to $190 per session). Designed to fit within the Victorian Access to Supervision Project cap of $1,500 per worker per year. Available for organisational buyers and individuals whose supervision is funded through a scheme.

Group supervision is offered to teams and peer clusters who bring a pre-formed group. I do not assemble groups or match practitioners into them. The group's nominated payer (typically the buying organisation or one team member acting on behalf of the group) handles the booking and prepays the session. Single 90-minute sessions and sustained term block arrangements are both available.

To discuss group composition, scheduling, and starting dates, book a free 15-minute video call.

Package terms

Prepaid in full at the time of booking
Non-refundable
Valid 12 months from first session
Sessions not used within the validity window are forfeited
Sessions are transferable to other LEXs supervision services at the supervisor's discretion if circumstances change materially

Written documentation of supervision can be provided to support workforce development records, employer requirements, or peer workforce credentialing.

Frequently Asked Questions

What is the difference between peer work supervision and clinical supervision?

Peer work supervision is discipline-specific. It attends to the particular ethics, risks, and wisdom of lived and living experience practice, including peer drift, the labour of disclosure, and the specific pressures on peer roles within clinical systems. Clinical supervision, however well delivered, is built around a different discipline and often cannot fully meet peer workforce needs. Social work supervision, which LEXs also offers, is a separate service again, on its own model. Many peer workers use peer-specific supervision alongside any line management supervision they receive.

Do you provide supervision from a consumer or a carer perspective?

I hold lived and living experience as both a carer and a consumer, and from a multicultural background. I work from the lens your context calls for, name which I am drawing on, and keep them distinct. Where your practice needs a standpoint I do not hold, including Aboriginal lived experience, I will say so and help you find suitable supervision.

Can group peer supervision be arranged for my team or organisation?

Yes. Group peer work supervision is offered to teams and peer clusters who bring a pre-formed group of 2 to 6 participants; I do not assemble groups or match practitioners into them. The group's nominated payer (typically the buying organisation or one team member acting on behalf of the group) handles the booking and prepays the session. Single 90-minute sessions and sustained team or organisational supervision (custom term block) are both available. Contact me to discuss group composition, scheduling, and starting dates.

Does supervision count toward my professional development?

Yes. Supervision records can be provided to support peer workforce development documentation, organisational requirements, and any relevant credentialing. Specific requirements vary by employer and state; I can structure sessions to support whatever evidence you need.

Can my employer fund peer work supervision with LEXs?

Many organisations fund external peer work supervision for their workforce as part of workforce development. I am happy to provide documentation, invoicing, and written service agreements to support that arrangement. If you want to discuss this with your employer, reach out for a supervision proposal document.

Can supervision be tax deductible for peer workers in private practice?

For self-employed peer workers and consultants, professional supervision is generally tax-deductible as a work-related expense. Best confirmed with your accountant or the ATO for your specific situation.

How to Begin

Single sessions are available for organisational and individual self-funding buyers. A 6-session prepaid package is available for organisational buyers and peer workers whose supervision is funded through a scheme.

If you would like to talk first, a free 15-minute video call is available.

Book a fit call