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Christmas mental health support Australia: a steadier way through the end of the year

  • Writer: Michael Elwan
    Michael Elwan
  • Dec 20
  • 3 min read
Award-winning social worker, national advisor, and PhD researcher Michael Elwan shares Christmas mental health support Australia resources and crisis help options.

When the world gets louder and your inner life does too


For many people, Christmas is sold as a season of ease. Togetherness. Closure. Celebration. For others, it is the hardest stretch of the year.


This time can amplify grief, family strain, loneliness, cultural dislocation, financial pressure, or memories that never quite stay in the past. Even people who are usually coping well can feel their nervous system tighten as routines disappear and expectations rise.


If this season feels heavy, flat, or confusing, there is nothing wrong with you. Your body and mind are responding to real experiences, not a failure to be festive.


You do not have to wait for things to fall apart

One of the quiet myths of mental health care is that help is only for crisis. In reality, many people reach out because something feels off rather than unbearable.


You might notice it as trouble sleeping. A sense of dread about family gatherings. Feeling disconnected from people you care about. Thoughts that loop late at night. Or a sense that you are carrying more than you can explain.


Support services are there for all of this, not just emergencies. This page brings together Christmas mental health support Australia options in one place, so you do not have to search while already feeling overwhelmed.


If you or someone else needs urgent help

If there is immediate risk of harm or a medical emergency, call Triple Zero (000).


If things feel urgent but not life-threatening, these services are available across Australia, including throughout the holiday period.


24/7 crisis and emotional support (Australia)

  • Lifeline

    13 11 14

    Crisis Text Service: 0477 13 11 14

  • Beyond Blue

    1300 224 636

  • Suicide Call Back Service

    1300 659 467 Telephone, online, and video counselling for people aged 15+

  • The Samaritans

    Main line: 08 6383 9850

    Luminos enquiry line: 08 6230 3903

    Country toll free: 1800 198 313


Support that understands culture, identity, and context

Mental health does not exist in a vacuum. These services offer care that recognises identity, culture, and lived experience.

  • 13 Yarn

    Aboriginal and Torres Strait Islander crisis support13 92 76

  • MensLine Australia

    1300 789 978

  • PANDA Perinatal anxiety and depression support

    1300 726 306

  • QLife

    1800 184 527 (3pm–12am AEST)

  • Kids Helpline Ages 5–25

    1800 551 800

  • headspaceAges 12–25 and families

    1800 650 890


Alcohol, drugs, food, and coping behaviours

The end of year can intensify patterns around alcohol, drugs, eating, or smoking. Confidential support is available.

  • Alcohol and Drug Support Line

    Metro 08 9442 5000

    Country 1800 198 024

  • Parent and Family Drug Support Line

    Metro 08 9442 5050

    Country 1800 653 203

  • Butterfly Foundation

    1800 334 673

  • Quitline

    13 78 48


Family, caring, and financial stress

Pressure often shows up where responsibility is greatest.

  • Carers WA

    General line: 1300 227 377

    Counselling line: 1800 007 332

  • Carer Gateway

    1800 422 737

  • National Debt Helpline

    1800 007 007

  • Crisis Care

    Metro 08 9223 1111

    Country 1800 199 008


Western Australia urgent mental health services

  • Mental Health Emergency Response Line

    Metro 1300 555 788

    Peel 1800 676 822

    Country 1800 552 002

  • CAMHS Crisis Connect Children and young people (metro)

    1800 048 636


Interpreters and accessible communication

Care should be understood, not guessed.

  • Translating and Interpreting Service

    131 450

  • Speak and Listen

    1300 555 727

  • TTY Voice Relay

    133 677


A final note

You do not need to earn support by suffering enough. Reaching out early is a strength, not a shortcut. Care does not pause for Christmas. Based in Perth, WA, LEXs provides telehealth counselling across Australia for individuals, couples, and NDIS participants. Services extend to Social Work supervision, Peer Work supervision, training, and keynote speaking on men’s mental health, CaLD community wellbeing, and culturally responsive suicide prevention; helping people and organisations make mental-health care more compassionate, inclusive, and effective. LEXs provides services across Australia, supporting clients in Perth, Melbourne, Sydney, Brisbane, and beyond. To learn more about our work across Australia, visit LEXs' services page.

Walk on the Beach

Together, transforming Australian multicultural mental health through

lived experience leadership


Lived Experience Solutions (LEXs) acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respect to them and their cultures, and to Elders past, present and emerging.

​

We place lived experience at the core of our efforts, acknowledging the crucial role of consumers, families, and supporters in mental health, substance use, and criminal justice. We value the wisdom of culturally diverse individuals, their families, and kinship groups, whose expertise from living with mental health, neurological disorders, or substance use is central to our work.

 

If you are in a crisis or any other person may be in danger - don't use this site. 

These resources can provide you with immediate help. 

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Michael Elwan - Social Worker of the year National award AASW
Michael Elwan - Award Winner - 2025 WA Mental Health Award - Lived Experience Impact & Inspiration
Michael Elwan Finalist Barbara Hocking Award 2025
Michael Elwan - Finalist - 2025 Sir Roland Wilson Leadership (WA Multicultural Awards)

© 2025 by Lived Experience Solutions (LEXs)

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