Before engaging with the content on this website or booking any services with Lived Experience Solutions (LEXs), we kindly ask that you read this disclaimer carefully. By accessing this website or participating in any services offered by LEXs, you acknowledge and agree to the terms outlined below.

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Scope of Services

LEXs offers counselling, coaching, peer supervision, and consultancy that are trauma-informed, culturally responsive, and grounded in lived experience and professional expertise. While Michael Elwan is an Accredited Social Worker (AASW), LEXs does not provide crisis intervention or medical care. Our services are not a substitute for psychiatric diagnosis, medical advice, or acute mental health treatment. We do not provide services for individuals who:

• Are currently experiencing psychosis or have an untreated history of psychotic disorders.

• Are in an acute suicidal crisis or engaging in active self-harming behaviours.

• Are under the influence of hard recreational drugs or have an untreated history of recent drug dependence.

If you are in immediate distress or experiencing a mental health emergency, we strongly encourage you to contact your local mental health crisis service, call Lifeline on 13 11 14.

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Personal Responsibility

LEXs services are designed to support emotional wellbeing, reflection, and growth. As such, your outcomes are influenced by your own engagement, readiness, and personal responsibility in the process. We encourage you to take an active role in your mental health care, and where needed, seek collaborative support from GPs, psychologists, or psychiatrists alongside your work with LEXs.

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Content and Educational Materials

The content on this website - including articles, blog posts, and downloadable resources - is intended for general educational purposes only. It reflects the professional and lived experience insights of Michael Elwan and is not intended to replace personal therapeutic or medical care. Please be aware that some content may evoke emotional or psychological responses. We invite you to pace your engagement and seek additional professional support if needed. LEXs makes no representations or guarantees regarding specific outcomes from the use of our content or services and disclaims all liability for any loss, harm, or adverse effects arising from your use of this site or service offerings.

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Acceptance of Terms

By continuing to use the LEXs website or engage in services, you acknowledge and accept this disclaimer in full, as well as our Privacy Policy and Terms and Conditions. If you do not agree with any part of this disclaimer, we respectfully ask that you refrain from using the website or accessing services at this time.

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For any questions about suitability or service boundaries, please don’t hesitate to contact us at michael@lexs.com.au or on 0411 198 607.

 

We are committed to transparent, ethical, and client-centred care.